Engage your guests

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Enrich your guests experience with an interactive concierge

In the hospitality industry, attention to detail and a personalised service is a must. Furthermore, guests expect to be informed about what’s happening within your hotel complex, as well as in the surrounding areas. The more helpful and informative you can be, the better the experience will be for your guests.

Provide concierge & tourist information services

Rather than having your guests queueing at reception to ask about where to go, what to do and what to see, take the initiative and use your screens to provide all the information that they might need during their stay. Depending on your location, you can showcase the top five attractions to visit, the latest theatre shows in town, where to rent a bike, and so on. Take advantage of the weather App within the Wallin ONE platform and let your guests know if they need to wear a sun hat or bring an umbrella!

Guide guests throughout your establishment

Use your screens to interactively guide your guests towards different rooms and services within your hotel such as the spa and pool, the cocktail bar, the café, the restaurant and the elevator to the bedrooms.

Easily promote offers, menus and more

Entice your customers to dine at the hotel rather than going to a competing establishment down the road. Display the menu for your restaurant in prime locations throughout the hotel, showcasing featured dishes, or the cocktail of the week in the bar. Of course, adding mouth-watering images of selected dishes will further enhance customer engagement and purchase.
Increase sales in your spa by highlighting special offers and personalised treatments for him and her. Or if you have music in your bar each evening, make sure to highlight the entertainment schedule.
Simply select the SlideShow or MediaPlayer app from Wallin ONE to tempt hungry visitors with enticing pictures and videos based on the time of the day and/or day of the week.

  • Order a playlist with visual priority
  • Advanced scheduling
  • Play messages at a scheduled time for special events and promotions
  • Repeat events daily, weekly, monthly or yearly

Socialise your establishment

Drive audience engagement through a more interactive entertainment experience, and instantly create a buzz around your venue or special event. Display a real time custom-designed Social Wall with a mix of posts from Twitter, Instagram and Facebook. Encourage your customers to interact with your brand and other guests by posting messages with a designated hashtag.

Smart Moderation, everywhere
From your dashboard, you can easily block any content that you deem offensive or negative, selecting the best posts to show without the worry of unwanted content. All this can be done from your PC, tablet or smartphone, anywhere.

Keep your customers informed

Display the latest news stories in your locality and region without any additional work. Simply set your location (ex. San Francisco) and get all the best stories from the internet, including real time social media messages (ex. Twitter). In addition, copy and paste the URL of your favourite RSS feeds or select one of the built-in sources connected with ANSA, BBC, Wall Street Journal and more.

Improve your reputation

Build a strong reputation on TripAdvisor. Showcase the latest reviews and be proud of your growing business reputation! It’s easy. Just enter your TripAdvisor url I within the Wallin ONE dashboard. Encourage your customers to submit reviews, which you can then choose to display or to hide.

Create contests and games

Create a unique and exciting in-store experience by broadcasting games and contests for your guests to participate in. You can offer a free drink for the funniest picture shared on Instagram with #YourHashtag, for example, and engage your customers like never before.

Manage multiple locations

Have businesses in San Francisco, Milan, and Tokyo? No worries. You can manage multiple locations under one account and assign a specific location (or group of displays) to dedicated user.

Learn more about your customers

Thanks to the built-in powerful social analytics tool, you can discover who your customers are, analyze their loyalty and engagement, track their preferences, and offer marketing promotions.

One solution, many benefits

Improve Brand Reputation

Learn more about your customers


Improve Customers Loyalty

Drive more traffic to your venue

Enhance your sales performance


Enhance your customers engagement

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